OUR COMMITMENT TO INTEGRITY

More Than Just a Value - It's Our Foundation

Sometimes integrity is just a bit of a buzzword that companies throw around to show some resemblance of humanity. At Mail Blaze, it’s at the heart of what we do. In the world of email marketing, trust is so easily broken and often fragile, which is why we’ve made a concerted effort to use integrity as a guiding principle to shape our decisions, features and interactions with our clients.

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WHAT INTEGRITY MEANS TO US

Do what is right, even if it isn't easy

One of our values is “Doing what’s right, even if it isn’t easy.” When it comes to running our business and our platform it means we’ve had to really reflect carefully on what we offer, how we offer our service and what we want to stand for.

We’ve learned over time that it’s our responsibility to create something that encourages ethical practices in an industry often plagued by spam and questionable tactics. It’s a harder path where we’ve focused on developing tools that promote responsible email marketing while still delivering exceptional results. For us, integrity means:

Reject Short-term Gains

We've had to reject some short-term gains for long term trust. We could boost our bottom line by overlooking questionable email practices but this would be at the expense of our other clients. We’ve built safeguards w...

Transparent About Challenges

Being transparent about challenges. Email marketing isn't magic, there's no one size fits all approach that works for everyone. We provide honest advice on what's possible.

Our Word is Our Word

Whether it's through agreements or simply promises made during support conversations, we fulfill our commitments.

We Keep Ourselves Accountable

We take accountability if we fall short and take meaningful steps to make things right.